Error Handling during Preflight Phase

To inspect and correct errors on a submission that has not started (i.e. source file errors):

Open the Project Director dashboard (Active folder) and select a submission that has an error.
Click Error Handling under the manage tab as shown in the screenshot below.

The Error Handling dialog box appears.

Select the Languages and the Batches from the drop-down list for error handling.

The corresponding target information appears below.

Note:

When you type the first letter of a language or batch, it will appear as an option. To view all the available languages or batches, place the cursor in the Language/Batch text box and press the Down arrow on your keyboard. If you wish to remove a language or batch from the list, click on x.

Enter User comment about the error and solution, if any.
Click to replace the source files for the corresponding batch.
The Replace Source dialog box appears.
Click to browse for the source file to replace the existing file.

Note:
Ensure that the file name is exactly the same as the one previously uploaded.
Click OK.
The Error Handling dialog box appears.
Click Retry to submit the newly uploaded files.